• Home Page
  • Our Program
    • Fact Sheet
    • Intake
    • Staff
    • Academic Preparation
    • Community Service
    • Work Release
    • Cognitive Behavior
  • Resident Communication
    • In-Person Visitation >
      • Visitation Rules
      • Directions to Male Facility
      • Directions to Female Facility
    • Video Visitation
    • Resident Phone System
    • Resident Text Messaging
    • Sending Mail to Resident
  • Resident Information
    • Resident Property Policy
    • Resident Handbooks
    • Resident Commissary
  • Employment
    • Job Descriptions
    • Employment Posters
    • Internships
  • Contact Us
    • Directory
  • Newsletter
    • Past Newsletters
  • Reports
    • Auditor of State
    • ACA
    • PREA
  • Staff Training
    • Mental Health Month 2026
    • Understanding Criminal Thinking
  • Photos
NEOCAP
Northeast Ohio Community Alternative Program

Secure Text Messaging (Chirping)​

NEOCAP residents who are eligible for a Chirping device may communicate with family, friends, and other members of their support system through secure text messaging. Chirping devices are available for resident use daily from 7:00 a.m. to 10:30 p.m.
To begin messaging, the resident must first request a Chirping device. The device must then be funded by family or friends. To fund a resident's Chirping account, create an account through www.inmatesales.com and follow the instructions to add funds.
Chirping devices are designed for text messaging only. Photos, videos, attachments, voice messages, and other multimedia content cannot be sent or received. Residents are also unable to take or transmit photographs using the device. All messages are subject to monitoring. The use of a Chirping device is a privilege and must be used in accordance with NEOCAP rules and policies.
Click Here for Chirping Rules
Need Help?
For technical assistance with your account, or payments, please contact Combined Public Communications (CPC) at Customer Service for Friends and Family directly at 866-340-7879.​

​We appreciate your support and look forward to helping residents maintain positive connections with family and loved ones while at NEOCAP.